Shipping & Returns
Shipping Policy
Welcome to our store! We understand the importance of prompt and reliable shipping for our valued customers. Upon placing an order, our team works diligently to process and fulfill it within 1-3 business days, ensuring that your items are carefully prepared for shipment. Please bear in mind that shipping durations can vary based on your location and the shipping method chosen. International orders may experience longer transit times due to customs procedures and distance. While we make every effort to provide accurate shipment tracking details, unforeseen situations such as extreme weather conditions or carrier-related delays may occasionally affect delivery schedules. Your satisfaction is our priority, and we encourage you to contact our dedicated customer support team for any assistance or inquiries regarding your shipment. We appreciate your patience and understanding as we strive to deliver your purchases to you in a timely manner.
Return & Exchange Policy
We want you to be delighted with your purchase, but if for any reason you are not completely satisfied, we offer hassle-free returns and exchanges within 30 days of receiving your order. Items must be in their original condition, unworn, unwashed, and with any tags still attached to be eligible for a return or exchange. Please note that personalized or custom-made items may not be eligible for return or exchange unless they arrive damaged or defective. To initiate a return or exchange, simply contact our customer service team for further instructions. We strive to process returns and exchanges promptly upon receipt of the returned items. Refunds will be issued to the original payment method used during the purchase. Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items received. Feel free to reach out to us with any questions or concerns regarding our return and exchange process; we're here to assist you every step of the way.
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